Refund Policy

At The Eternity Resorts, we understand that plans can change. Our refund policy is designed to be fair and transparent for all our guests.

1. Cancellation & Refund

• Cancellations made at least 48 hours before check-in are eligible for a 50% refund, provided the booking was paid in full.

• Cancellations made within 48 hours of check-in are non-refundable.

• In case of a no-show, no refund will be issued.

2. Refund Process

• Refunds (if applicable) will be processed to the original mode of payment within 7–10 business days after confirmation of cancellation.

• Guests must provide proper booking details and a valid ID to initiate the refund process.

3. Non-Refundable Charges

• Taxes, service fees, and charges for extra guests or add-ons are non-refundable once paid.

4. Booking Modifications

• Date changes are allowed based on availability but must be requested at least 48 hours in advance.

• Modifications may be subject to rate differences and additional charges.

Need help?
📧 theeternityresorts@gmail.com
📞 +91 94301 10606 / +91 87774 17557